Privacy Policy

Your privacy is important to us so we’ve developed a Privacy Policy that covers how we collect, use, disclose, transfer, and store your personal information.

In addition to this Privacy Policy, we provide data and privacy information embedded in our products connected with our Data & Privacy Icon for certain features that ask to use your personal information.

 

You can review this information before enabling these features, in Settings related to those features and/or online at equipetam.com/privacy. Please take a moment to familiarize yourself with our privacy practices and contact us if you have any questions.
 

 

 

Collection and Use of Personal Information

 

Personal information is data that can be used to identify or contact a single person.

You may be asked to provide your personal information anytime you are in contact with Equipe Tam or an Equipe Tam affiliated company. Equipe Tam and its affiliates may share this personal information with each other and use it consistent with this Privacy Policy. They may also combine it with other information to provide and improve our products, services, content, and advertising. You are not required to provide the personal information that we have requested, but, if you chose not to do so, in many cases we will not be able to provide you with our products or services or respond to any queries you may have.

Here are some examples of the types of personal information Equipe Tam may collect and how we may use it:

What personal information we collect

  • When you download our content, participate in an online survey or contacting us, we may collect a variety of information, including your name, mailing address, phone number, email address, contact preferences, device identifiers, IP address, location information and profile information where the contact is via social media.

  • When you share our content with family and friends or invite others to participate in our services or forums, Equipe Tam may collect the information you provide about those people such as name, mailing address, email address, and phone number. Equipe Tam will use such information to fulfill your requests, provide the relevant product or service, or for anti-fraud purposes.

How we use your personal information

 

We may process your personal information: for the purposes described in this Privacy Policy, with your consent, for compliance with a legal obligation to which Equipe Tam is subject or when we have assessed it is necessary for the purposes of the legitimate interests pursued by Equipe Tam or a third party to whom it may be necessary to disclose information.

  • The personal information we collect allows us to keep you posted on Equipe Tam's latest news announcements, updates, and upcoming events. If you don’t want to be on our mailing list, you can opt-out anytime by updating your preferences.

  • We also use personal information to help us create, develop, operate, deliver, and improve our services, content and advertising, and for loss prevention and anti-fraud purposes. We may also use your personal information for account and network security purposes, including in order to protect our services for the benefit of all our users, and pre-screening or scanning uploaded content for potentially illegal content, including child sexual exploitation material. Where we use your information for anti-fraud purposes it arises from the conduct of an online transaction with us. We limit our uses of data for anti-fraud purposes to those which are strictly necessary and within our assessed legitimate interests to protect our customers and our services. For certain online transactions, we may also validate the information provided by you with publicly accessible sources.

  • We may use your personal information, including date of birth, to verify identity, assist with identification of users, and to determine appropriate services. For example, we may use the date of birth to determine the age of Equipe Tam's account holders.

  • From time to time, we may use your personal information to send important notices, such as communications about purchases and changes to our terms, conditions, and policies. Because this information is important to your interaction with Apple, you may not opt out of receiving these communications.

  • We may also use personal information for internal purposes such as auditing, data analysis, and research to improve Equipe Tam's services, and customer communications.

  • If you enter into a sweepstake, contest, or similar promotion we may use the information you provide to administer those programs.

  • If you apply for a position at Equipe Tam or we receive your information in connection with a potential role at Equipe Tam, we may use your information to evaluate your candidacy and to contact you. If you are a candidate, you will receive more information about how Equipe Tam handles candidate personal information at the time of application.

Source of your personal information where they are not collected from you

 

We may have received your personal information from other persons if that person has shared their content with you using Equipe Tam's content or invited you to participate in Equipe Tam's services or forums. We may also validate the information provided by you when creating an Equipe Tam ID with a third party for security and fraud prevention purposes.

If you are a potential candidate for employment with Equipe Tam, we may have received your personal information from third parties such as recruiters or external websites. We will use the personal information we receive to contact you about a potential opportunity or in evaluating your candidacy. If you did not provide us with your personal information directly, we will inform you of the source when we first contact you regarding your candidacy. For research and development purposes, we may use datasets such as those that contain images, voices or other data that could be associated with an identifiable person. When acquiring such datasets, we do so in accordance with applicable law in the jurisdiction in which the dataset is hosted. When using such datasets for research and development, we do not attempt to re-identify individuals who may appear therein.

Collection and Use of Non-Personal Information

We also collect data in a form that does not, on its own, permit direct association with any specific individual. We may collect, use, transfer, and disclose non-personal information for any purpose. The following are some examples of non-personal information that we collect and how we may use it:

  • We may collect information such as occupation, language, postal code, area code, unique device identifier, referrer URL, location, and the time zone where an Equipe Tam's content is consumed so that we can better understand customer behaviour and improve our services, and advertising.

  • We may collect information regarding customer activities on our website and from our other products and services. This information is aggregated and used to help us provide more useful information to our customers and to understand which parts of our website, products, and services are of most interest. Aggregated data is considered non‑personal information for the purposes of this Privacy Policy.

  • We may collect and store details of how you use our services, including search queries. This information may be used to improve the relevancy of results provided by our services. Except in limited instances to ensure the quality of our services over the Internet, such information will not be associated with your IP address.

  • With your explicit consent, we may collect data about how you use your device and applications in order to help app developers improve their apps.

If we do combine non-personal information with personal information the combined information will be treated as personal information for as long as it remains combined.

Cookies and Other Technologies

 

Equipe Tam’s websites, online services, interactive applications, email messages, and advertisements may use "cookies" and other technologies such as pixel tags and web beacons. These technologies help us better understand user behaviour, tell us which parts of our websites people have visited, and facilitate and measure the effectiveness of advertisements and web searches. We treat information collected by cookies and other technologies as non‑personal information. However, to the extent that Internet Protocol (IP) addresses or similar identifiers are considered personal information by local law, we also treat these identifiers as personal information. Similarly, to the extent that non-personal information is combined with personal information, we treat the combined information as personal information for the purposes of this Privacy Policy.

Ads that are delivered by Equipe Tam's advertising platform may appear anywhere. If you enable Limit Ad Tracking on your mobile device, third-party apps cannot use the Advertising Identifier, a non-personal device identifier, to serve you targeted ads. You may still see ads or News based on contexts like your search query or the channel you are reading. In third-party apps, you may see ads based on other information.

Equipe Tam and our partners also use cookies and other technologies to remember personal information when you use our website, online services, and applications. Our goal in these cases is to make your experience with Equipe Tam more convenient and personal. For example, knowing your first name lets us welcome you the next time you visit the Equipe Tam Online Store. Knowing your country and language − and if you are an educator, your school − helps us provide a customized and more useful shopping experience. Knowing someone using your computer or device has shopped for a certain product or used a particular service helps us make our advertising and email communications more relevant to your interests. And knowing your contact information, hardware identifiers, and information about your computer or device helps us personalize and provide you with better customer service.

If you want to disable cookies and you’re using the Safari web browser, go to Safari preferences and then to the privacy pane to manage your preferences. On your Apple mobile device, go to Settings, then Safari, scroll down to the Privacy & Security section, and tap on “Block Cookies” to manage your preferences. For other browsers, check with your provider to find out how to disable cookies. Please note that certain features of the Equipe Tam's website will not be available once cookies are disabled.

As is true of most internet services, we gather some information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type and language, Internet service provider (ISP), referring and exit websites and applications, operating system, date/time stamp, and clickstream data. We use this information to understand and analyze trends, to administer the site, to learn about user behaviour on the site, to improve our product and services, and to gather demographic information about our user base as a whole. Apple may use this information in our marketing and advertising services.

In some of our email messages, we use a “click-through URL” linked to content on the Equipe Tam's website. When customers click one of these URLs, they pass through a separate web server before arriving at the destination page on our website. We track this click-through data to help us determine interest in particular topics and measure the effectiveness of our customer communications. If you prefer not to be tracked in this way, you should not click text or graphic links in the email messages. Pixel tags enable us to send email messages in format customers can read, and they tell us whether mail has been opened. We may use this information to reduce or eliminate messages sent to customers.

Disclosure to Third Parties

 

At times Equipe Tam may provide third parties with certain personal information to provide or improve our products and services, including to deliver products at your request, or to help Equipe Tam market to consumers. When we do, we require those third parties to handle it in accordance with relevant laws. Personal information will never be shared with third parties for their marketing purposes. 

Service Providers

Equipe Tam shares personal information with companies who provide services such as information processing, extending credit, fulfilling customer orders, delivering products to you, managing and enhancing customer data, providing customer service, assessing your interest in our products and services, and conducting customer research or satisfaction surveys. These companies are obligated to protect your information and may be located wherever Equipe Tam operates.

Others

It may be necessary − by law, legal process, litigation, and/or requests from public and governmental authorities within or outside your country of residence − for Equipe Tam to disclose your personal information. We may also disclose information about you if we determine that for purposes of national security, law enforcement, or other issues of public importance, disclosure is necessary or appropriate. We may also disclose information about you, but only where there is a lawful basis for doing so if we determine that disclosure is reasonably necessary to enforce our terms and conditions or protect our operations or users.  This could include providing information to public or governmental authorities. Additionally, in the event of a reorganization, merger, or sale we may transfer any and all personal information we collect to the relevant third party.

Protection of Personal Information

 

Equipe Tam takes the security of your personal information very seriously. When your personal data is stored by Equipe Tam, we use computer systems with limited access housed in facilities using physical security measures. With the exception of when we utilize third-party storage.

You are responsible for the personal information you choose to share or submit in these instances. For example, if you list your name and email address in a forum posting, that information is public. Please take care when using these features.

If you or anyone else using Family Sharing logs on to a device that is owned by a third party, any information shared within your Family—including calendar, location, photos, and purchases—may be downloaded on to that third-party device thereby disclosing any such shared information. 

The Existence of Automated Decision-Making, Including Profiling

Equipe Tam does not take any decisions involving the use of algorithms or profiling that significantly affects you.

Integrity and Retention of Personal Information

Equipe Tam makes it easy for you to keep your personal information accurate, complete, and up to date. We will retain your personal information for the period necessary to fulfill the purposes outlined in this Privacy Policy and our service-specific privacy summaries. When assessing these periods we carefully examine our need to collect personal information at all and if we establish a relevant need we only retain it for the shortest possible period to realize the purpose of collection unless a longer retention period is required by law.

Children & Education

We understand the importance of taking extra precautions to protect the privacy and safety of children using Equipe Tam's services. Children under the age of 13, or the equivalent minimum age in the relevant jurisdiction, are not permitted to create their own Equipe Tam's IDs unless their parent provided verifiable consent or as part of the child account creation process. If we learn that we have collected the personal information of a child under 13, or equivalent minimum age depending on the jurisdiction, outside the above circumstances we will take steps to delete the information as soon as possible. If at any time a parent needs to access, correct, or delete data associated with their Family Sharing account or child’s Equipe Tam ID, they may contact us through one of the options provided at the bottom of this page.

Location-Based Services

 

To provide location-based services, Equipe Tam and our partners and licensees, such as maps data providers, may collect, use, and share precise location data, including the real-time geographic location of your computer or device. Where available, location-based services may use GPS, Bluetooth, and your IP Address, along with crowd-sourced Wi-Fi hotspot and cell tower locations, and other technologies to determine your devices’ approximate location. Unless you provide consent, this location data is collected anonymously in a form that does not personally identify you and is used by Equipe Tam and our partners and licensees to provide and improve location-based products and services. For example, your device may share its geographic location with application providers when you opt into their location services.

Third‑Party Sites and Services

 

Equipe Tam's websites, products, applications, and services may contain links to third-party websites, products, and services. Our products and services may also use or offer products or services from third parties, for example, a third‑party app.

Information collected by third parties, which may include such things as location data or contact details, is governed by their privacy practices. We encourage you to learn about the privacy practices of those third parties.

If you purchase a subscription in a third party app or within News, we create a Subscriber ID that is unique to you and the developer or publisher which we use to provide reports to the developer or publisher that include information about the subscription you purchased, and your country of residence. If you cancel all of your subscriptions with a particular developer or publisher, the Subscriber ID will reset after 180 days if you do not resubscribe. This information is provided to developers so that they can understand the performance of their subscriptions.

Our Companywide Commitment to Your Privacy

To make sure your personal information is secure, we communicate our privacy and security guidelines to Equipe Tam's employees and strictly enforce privacy safeguards within the company.

Privacy Questions

If you have any questions or concerns about Equipe Tam’s Privacy Policy or data processing, you would like to contact our offices, or if you would like to make a complaint about a possible breach of local privacy laws, please contact us. You can always contact us by phone at the relevant number for your country or region.

When a privacy question or question about personal information received in response to an access/download request is received we have a dedicated team that triages your contact to address your issue. Where your issue may be more substantive in nature, we may request more information from you. All such substantive contacts receive a response within seven (7), days wherever possible - providing a response on the issue raised, requesting additional information where necessary or indicating that a response will require additional time. If you are unsatisfied with the reply received, you may refer your complaint to the relevant regulator in your jurisdiction. If you ask us, we will endeavour to provide you with information about relevant complaint avenues that may be applicable to your circumstances.

Where your complaint indicates an improvement could be made in our handling of privacy issues we will take steps to make such an update at the next reasonable opportunity. In the event that a privacy issue has resulted in a negative impact on you or another person, we will take steps to address that with you or that other person.

Equipe Tam may update its Privacy Policy from time to time. When we change the policy in a material way, a notice will be posted on our website along with the updated Privacy Policy. We will also contact you via your contact information on file, for example by email, notification or some other equivalent method. 

Equipe Tam - RE/MAX CRYSTAL - 479 boul. Arthur-Sauvé, Saint-Eustache, Quebec, Canada,